It was a $5 drill bit. I ran in into Sears, grabbed the drill bit and handed the clerk my cash. I didn’t even want a bag. I wanted to grab my receipt and run. But I had to wait while the register spewed out a half-dozen pieces of paper. …

Read More

Every website needs a facelift from time to time; subtle additions to the site or its features should be done on a regular basis. But at some point your website will need more drastic changes — a redesign or revamp. Maybe you sense you’ve squeezed as many miles out of …

Read More

A few nights ago, I had a strange dream. My wife and were eating dinner and she asked how my day went. “Let me check,” I told her, and picked up my iPhone. “Hmm, I got four stars from an employee I let leave work early to bring her dog …

Read More

A few weeks ago, I was invited to join an elite group that was embarking upon a special mission to save the world and bring all villains to justice. There were three of us: my grandson Nico, age three and a half; my granddaughter Ava, age two; and me. Nico …

Read More

These four small pieces of advice can make a big difference for you and your organization. …

Read More

When Dorothy stepped out her tornado-blown house in the movie The Wizard of Oz, she saw a landscape that was drastically different than the one she saw growing up on a farm. “I don’t think we’re in Kansas any more, Toto,” she said. If you compare the American consumer market …

Read More

There’s a scene in the blockbuster movie Raiders of the Lost Ark that everyone loves. Indiana Jones, played by Harrison Ford, has just arrived in Cairo when his partner Marion Ravenwood is kidnapped by the Nazis. Indy starts running through a crowded Egyptian bazaar, desperately searching for her. Suddenly, the …

Read More

I have a question for you. When snow covers your driveway in copious amounts — as it has done to mine many times this winter — have you tried (a) shoveling it (b) paying someone to plow it (c) driving back and forth over it to tamp it down (d) …

Read More