When the COVID-19 crisis winds down and you reopen, it’s not going to be “business as usual.” You’ll be starting over. Customer loyalty levels will be lower, because your customers weren’t being served. No relationships were being built or strengthened. No branding was reinforced. But if you’re ready, you can make up …
Farris Marketing produced an upbeat TV spot on a short deadline to help WRTA get critical service information out to riders and the public about their upcoming switch to offering only Countywide bus service. With a very short turnaround time, Farris had to think and work quickly while still maintaining …
What can marketers do during the COVID-19 health emergency? That’s what every marketing consultant, every member of a marketing department, and every owner, CEO or manager who directs and/or creates marketing for her organization is asking. There is no playbook for this situation, because this specific situation has never been …
Lay’s Potato Chips, part of PepsiCo, spent about $100 million on advertising in digital and national TV last year. In return, they received $1.7 billion in sales of the salty snack — making it the top player in the $8 billion potato chip market. Democrat Mike Bloomberg spent about $500 million on advertising his …
I first read Selling The Invisible, a best-selling book by marketing consultant Harry Beckwith, 20 years ago. His book illuminated the difference between selling a product and selling a service. Selling a service can be more of a challenge because you are selling the invisible. The book has become a …
Clients Joe and Mike Thomas, owners of Whistle & Keg Brewery and Beer Hall, pose with life-size cutouts created by Farris Marketing for the Youngstown, Cleveland and Columbus locations. The plaques on the cutouts explain how to access Whistle & Keg’s Mile-Long Wall of 50 Taps with WK wristbands and …
26-year old Vanessa watched the TV commercials during the 2020 Super Bowl game so she didn’t have to listen to her boyfriend complain about the lousy officiating. Many viewers watched the spots hoping to be entertained. However, most of the approximately 100 million viewers watched the spots because they didn’t …
There are few types of businesses that can trace their beginnings back as far as breweries, pubs, and taverns. Brewing beer or ale is a process that is 4-5,000 years old, according to most references. Wikipedia says: “Ale was an important source of nutrition in the medieval world. Table beer …
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